Kakao co-CEO resigns after mass outage locked 53 million users out

A senior executive from Kakao Corp., the operator of South Korea’s leading mobile messenger KakaoTalk, will step down. His resignation comes after a fire at a data center led to a massive outage over the weekend and disrupted services for the 53 million users of its messaging service worldwide.

Co-CEO Namkoong Whon apologized after the outage and announced he would step down.

“I feel the heavy burden of responsibility for this incident and will step down as CEO and lead the emergency disaster task force that oversees the aftermath of the incident,” Namkoong told a conference. press at the company’s office on the outskirts of Seoul. Wednesday.

“We will do our best to restore our users’ trust in Kakao and ensure that such incidents never happen again,” he said, according to a CNBC translation.

Namkoong was named CEO in March, according to the company’s report website. Kakao reported 47.5 million monthly active users in Korea during the second quarter. This represents more than 90% of South Korea’s population of 51.74 million, as of November 1, 2021.

Hong Eun-taek, who led the company alongside Namkoong as co-CEO, will remain the sole head of the company, according to a company filing.

“We sincerely apologize to everyone who suffered disruptions during the outage,” Hong said as he bowed alongside Namkoong.

Shares of the company were up 4% in the morning session in Korea ahead of the news conference.

This is breaking news. Please check for updates.

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