The laundress on Thursday recalled millions of her laundry and cleaning products in response to a risk of exposure to bacteria, according the Consumer Product Safety Commission (CPSC).
The reminder includes 8 million units of certain laundry detergents, fabric conditioners, stain removers, surface cleaners and other cleaning products from the company that safety regulators have said consumers should “immediately stop” using. The CPSC said they include The Laundress items with lot codes “beginning with a prefix letter F and the last four digits numbered 9354 or less, H and the last four digits numbered 2262 or less, and T and the last four digits numbered 5264 or less.”
The laundress has set up a callback website where consumers can find the full list of affected products.
According the CPSC versionthe recalled products may contain bacteria such as Burkolderia cepacia complex, Klebsiella aerogenes and Pseudomonas, which can enter the body through the eyes, broken skin and inhalation.
“The company is aware of 11 consumers who have reported Pseudomonas infections and investigating these reports to see if there is a connection to the recalled products,” the CPSC statement read.
Although the bacterium does not generally affect people with healthy immune systems, exposure of immunocompromised people and people with chronic lung diseases or external medical devices poses a “risk of serious infection that may require medical treatment“, said safety regulators. For those people with recalled products, The Laundress recommended “rewashing the clothes” with an alternative product even if “the risk of bacteria on the cleaned clothes is low”.
People can “rewash” clothing, dishes or surfaces “with an alternate product” if they are concerned they may have used the recalled products from The Laundress, the company said.
Websites where the affected products have been sold include The Laundress and Amazon. In addition to The Laundress stores, they were also sold at retailers like Bloomingdale’s, The Container Store, Saks Fifth Avenue, Target, Nordstrom and Brooklinen through September, the CPSC reported.
“We deeply apologize to all of our loyal customers for this situation,” The Laundress said in a Facebook post on Thursday. “We are taking decisive action with our suppliers to ensure production processes meet our safety and quality standards.”
Consumers who own the recalled products should take a picture of the lot code “with their initials and the date written in marker” for the refund process before throwing them away, according to the CPSC.
They can visit thelaundressrecall.com to submit a refund request.