FedEx and UPS have announced that package delivery may be interrupted by the big winter storm moving across the United States after major distribution centers were destroyed by extreme weather.
FedEx posted a statement on its website on Friday warning those who have used its Express service that the guaranteed delivery date of Dec. 26 may not be met after the experience of hubs in Memphis, Tennessee and Indianapolis. “substantial” weather disturbances.
The shipping company said measures had been taken to mitigate any impact on delivery, but the safety of its team members was the “number one priority”.
“We recognize the importance of deliveries this holiday weekend and are committed to providing service to the best of our abilities by implementing contingency measures where it is safe and possible to do so,” the official said. communicated.
FedEx recommended following its service alerts page for updates in addition to tracking shipments.
The company reminded customers that shipments delayed “due to inclement weather are not eligible for a refund or credit under the money back guarantee policy.”
UPS released a similar statement announcing that weather conditions had impacted its air and ground service, particularly at hubs in Louisville, Ky. and Rockford, Illinois.
“We will work to keep our employees safe while minimizing the effect on service. Contingency plans are in place to ensure shipments arrive at their final destination as quickly as conditions allow,” the statement said.
The parcel service encouraged customers to track the status of shipments on its website.
UPS has also stated that the UPS Service Guarantee does not apply to shipments affected by weather-related disruptions.
Weather reported by FOX more than 150 million Americans were under some kind of winter weather warning Friday morning. Weather also had a significant impact on transportation across the country with more than 26,000 airline delays and 5,927 cancellations, and dozens of routes canceled via Amtrak and Greyhound.
the US Postal Service had no additional information related to impacts from the winter storm Saturday morning.