We Energies is asking customers to lower thermostats to 60-62 degrees.

GREEN BAY, Wis. (WBAY) – We Energies is urging customers to reduce their natural gas usage by immediately lowering their thermostats to 60 to 62 degrees. The move will keep customers safe, warm and help avoid a major natural gas outage.

This request comes after one of the interstate gas pipeline providers that supplies natural gas to We Energies experienced a major equipment failure that limits the amount of fuel it sends to We Energies.

The impacted pipeline is one of multiple sources that We Energies uses to receive natural gas. On a typical day, a problem like this would not force customers to reduce their consumption. However, with extreme cold taking hold over much of the United States, We Energies is unable to receive additional natural gas from its other pipeline suppliers.

We Energies has already taken many steps to reduce demand for natural gas, including tapping into its liquefied natural gas and propane storage facilities, and reducing natural gas to business customers who have accepted special billing in this type of events.

We Energies also strongly urges customers to avoid using other natural gas appliances such as fireplaces, clothes dryers or ovens.

The company is working to maintain service to emergency and critical facilities.

Customers should take the following steps to help reduce demand for natural gas:

· Set the thermostats between 60 and 62 degrees. Add layers or blankets to keep warm when lowering the temperature of a thermostat.

· Close blinds or curtains at night and avoid opening doors to retain heat. Open the blinds during the day to let in the heat of the sun.

· Avoid using secondary natural gas heating sources, such as natural gas fireplaces.

· Use natural gas stoves sparingly. Prepare foods with slow cookers or microwaves.

We expect this shortage to last through the rest of the day – and reassess tomorrow.

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