A brother and sister rented a Tesla and found they had to stop six times in one day to charge it.
Xaviar Steavenson and his sister Alice drove from Orlando, Florida to Wichita, Kansas.
They said other customers with leased Teslas had called Hertz with similar charging issues.
Xaviar and Alice Steavenson wanted to know what it was like to drive a Tesla, so they rented one from Hertz for a road trip from Orlando, Florida to Wichita, Kansas.
They knew the electric car would need to be charged along the way, but what the siblings didn’t expect was how often they would need to plug it in.
They realized it would take longer to charge the car after the weather got so cold in late December.
However, it got to the point that “the battery would drain faster than it would recharge,” Xavier told Insider.
When they left, they could drive for at least two and a half hours before having to recharge the Tesla. “We ended up having to stop every hour at half past one to charge for an hour, then an hour and a half, then two hours,” he said.
“So beyond wasted time, it also got to the point that it took $25 to $30 to top up. In a single day, we stopped six times to top up at that price,” Xaviar said.
Hertz said on its website that renting a Tesla was “always cheaper than gas,” according to Xaviar, but said that claim was far from the truth.
The first time the siblings called Hertz, Xaviar said the agent told him he’d “only had Tesla calls today – I don’t know why they’re having trouble.”
A Hertz spokesperson told Insider, “We have not seen a significant increase in customer communications regarding the battery of their electric vehicle rentals. However, battery life varies by vehicle manufacturer. and can be influenced by several factors, including weather and driving conditions.”
The Steavensons weren’t the only ones who had a problem charging Tesla in very cold weather. A 44-year-old radio host, of Lynchburg, eastern Virginia, told Insider it was 19 degrees (minus 7C) when he got stranded just before Christmas because his Model S wasn’t charging.
Xaviar said Hertz told him to drive to the nearest branch to get a new car. “However, they don’t have Teslas there or even the equivalent, so I’m going back to a Nissan Rogue Sport – at least it’s economical.”
Tesla did not respond to a request for comment from Insider.
Read the original article at Business Intern